Terms & Conditions

General Service Terms

Download a copy of our service terms below.

Last uploaded: June 2024.

Digital Products & Support Session Bundles

This Agreement outlines the terms and conditions between Bloom Creative (the "Seller") and the purchaser of the digital product (the "Client") for the purpose of purchasing a digital product from the Seller’s online shop. By submitting payment, the Client agrees to the following:

Digital Product Usage:

  • The Client will receive access to the digital product materials via email. This should be instant. If your email does not arrive within 24 hours, please contact support@bloom-creative.co.uk.

  • The Client has lifetime access to the materials as long as the product is available.

  • Upon purchase, the Client receives an exclusive, non-sublicensable, non-transferable license to use the Product for personal and internal business use.

  • Sharing the Product with third parties is prohibited, and doing so may result in termination of the Client's access.

Fees & Payment Processing:

  • If a payment method is declined, the Client must provide a new eligible payment method to gain access.

  • The Seller may collect outstanding money owed if a payment method is declined after access has been granted.

Refund Policy:

  • Due to the nature of digital products being immediately accessible, we do not offer refunds on digital products.

  • If you wish to request a refund or partial refund for a support session add-on or bundle within 14 days of purchase, please contact us at support@bloom-creative.co.uk. We will be happy to discuss the refund options, specifically covering the support session portion of the bundle.

Personal Information:

  • The Client is required to provide personal information for lawful purposes, and it is the Client's responsibility to maintain the accuracy and security of this information.

  • Providing false information or engaging in fraud or unlawful activities with the Product may result in termination.

Copyright:

  • The copyright of all digital products remains with the Seller, Bloom Creative.

Warranties and Liability:

  • We make every effort to ensure that our products are accurate and fit for use. However, we provide no warranties regarding the suitability or function of the Product.

  • The Client agrees to indemnify the Seller against any liabilities resulting from the Client’s breach of the terms.

  • The Seller is not liable for consequential, indirect, special, or exemplary damages.

Guarantees:

  • The Company does not guarantee specific results or personal gains from using the Product.

  • Reasonable Expectations: each Client's results using the Product may vary, as it is intended for a mass audience.

Entire Agreement:

This Agreement supersedes any other written or oral agreements between the parties and requires any modifications to be in writing and signed by both parties.

Venue and Jurisdiction:

The laws of the United Kingdom govern this contract.

Transfer:

This Agreement cannot be transferred or assigned to any third party without written consent from both parties.

Severability:

If any part of the Agreement is found invalid or unenforceable, the remainder of the Agreement remains valid and enforceable.

Last updated: 6th August 2023