Terms & Conditions
General Service Terms
Download a copy of our service terms below.
Last uploaded: June 2024.
Digital Products & Support Session Bundles
This Agreement outlines the terms and conditions between Bloom Creative (the "Seller") and the purchaser of the digital product (the "Client") for the purpose of purchasing a digital product from the Seller’s online shop. By submitting payment, the Client agrees to the following:
Digital Product Usage:
The Client will receive access to the digital product materials via email. This should be instant. If your email does not arrive within 24 hours, please contact support@bloom-creative.co.uk.
The Client has lifetime access to the materials as long as the product is available.
Upon purchase, the Client receives an exclusive, non-sublicensable, non-transferable license to use the Product for personal and internal business use.
Sharing the Product with third parties is prohibited, and doing so may result in termination of the Client's access.
Fees & Payment Processing:
If a payment method is declined, the Client must provide a new eligible payment method to gain access.
The Seller may collect outstanding money owed if a payment method is declined after access has been granted.
Refund Policy:
Due to the nature of digital products being immediately accessible, we do not offer refunds on digital products.
If you wish to request a refund or partial refund for a support session add-on or bundle within 14 days of purchase, please contact us at support@bloom-creative.co.uk. We will be happy to discuss the refund options, specifically covering the support session portion of the bundle.
Personal Information:
The Client is required to provide personal information for lawful purposes, and it is the Client's responsibility to maintain the accuracy and security of this information.
Providing false information or engaging in fraud or unlawful activities with the Product may result in termination.
Copyright:
The copyright of all digital products remains with the Seller, Bloom Creative.
Warranties and Liability:
We make every effort to ensure that our products are accurate and fit for use. However, we provide no warranties regarding the suitability or function of the Product.
The Client agrees to indemnify the Seller against any liabilities resulting from the Client’s breach of the terms.
The Seller is not liable for consequential, indirect, special, or exemplary damages.
Guarantees:
The Company does not guarantee specific results or personal gains from using the Product.
Reasonable Expectations: each Client's results using the Product may vary, as it is intended for a mass audience.
Entire Agreement:
This Agreement supersedes any other written or oral agreements between the parties and requires any modifications to be in writing and signed by both parties.
Venue and Jurisdiction:
The laws of the United Kingdom govern this contract.
Transfer:
This Agreement cannot be transferred or assigned to any third party without written consent from both parties.
Severability:
If any part of the Agreement is found invalid or unenforceable, the remainder of the Agreement remains valid and enforceable.
Last updated: 6th August 2023